8 Tips for Boosting User Adoption in Face Authentication Systems
Facial biometrics in remote identification isn't just about accuracy - it’s also about ensuring users can register and authenticate with ease.
Artyom Vakilov, leader of 3DiVi BAF team, shares his top strategies for boosting user adoption – and the best part? All these insights are already built into the 3DiVi Biometric Anti-Fraud (BAF) solution.
Educate Your Users
⒈ Interactive Guides: Make it easy with step-by-step instructions, videos, or animations to walk users through the registration and authorization through web interfaces.
⒉ Real-Time Support: Implement chatbots or live support to address user questions and assist in biometric data submission.
⒊ Trial Runs: Let users test the biometric process without saving their data to reduce anxiety and build confidence.
Simplify the Registration / Authorization Process
⒋ Minimize Steps: Simplify biometric submission by reducing the number of required steps. Features like real-time facial image quality checks can eliminate unnecessary retakes.
⒌ Instant Feedback: Guide users with real-time prompts if their biometric data, like facial image, doesn't meet the required standards.
Ensure Accessibility Across All Devices
⒍ Cross-Platform Compatibility: Ensure the biometric submission interface adapts to various devices (PCs, smartphones, tablets) and browsers.
⒎ Low System Requirements: Enable accessibility for users with low-performance devices or slow internet connections.
⒏ Scalable with Cloud: Use cloud tech for scalable, high-availability processing as your user base grows.
Want to secure your remote identification process with top NIST-rated Face Biometrics? Get a firsthand look at 3DiVi BAF with our free online demo.